Frequently Asked Questions
Q: My voice recorder is not connecting to my computer. What do I do?
A: Please first try using a different cord (if you have one). If not, contact Knight Security support for guidance.
Q: How do I delete the recordings in my hidden audio voice recorder?
A: Recordings can be deleted in 2 ways:
A: Recordings can be deleted in 2 ways:
- connecting the hidden sound recorder to your computer, going into the “RECORDED” folder, and simply deleting the recordings in that folder.
- using the secret delete function from the earbuds. Check your user manual to see if your device has this function. Note: The reset button will not delete recordings from the spy sound recorder.
Q: Is the spy voice recorder device compatible with Mac and Windows computers?
A: Yes. All Knight Security small voice recording devices are compatible in both Mac and Windows computers, but may experience functionality issues with Chromebooks.
Q: Do the Knight Security spy recording devices have a voice activation mode to start and stop recording automatically?
A: Yes. You can set the hidden recording devices in either voice activated mode or continuous recording mode. The default on all of our devices is voice activated.
A: Yes. You can set the hidden recording devices in either voice activated mode or continuous recording mode. The default on all of our devices is voice activated.
Q: Can I use my hidden audio recording device also as an MP3 player?
A: You can use the hidden sound recording devices as an MP3 player using the provided earphones that comes in the package.
Q: Is there a warranty and what does it cover?
A: All of our Knight Security mini voice activated recorders are covered with a lifetime warranty and if you are not happy, we will either replace the unit for you or give you your money back.
A: All of our Knight Security mini voice activated recorders are covered with a lifetime warranty and if you are not happy, we will either replace the unit for you or give you your money back.
Q: Why is the mini audio recorder not connecting to my computer?
A: It’s possible that your audio recorder is not connecting to your computer for a number of reasons. You can very likely solve the issue by doing this:
A: It’s possible that your audio recorder is not connecting to your computer for a number of reasons. You can very likely solve the issue by doing this:
- Make sure to turn "Off" the device before connecting to your computer.
- Try connecting it to other computer to make sure that it is not a computer compatibility issue.
- If the device is not connecting with the provided cable, please try using a different cable.
- Find the device manually by opening a folder and checking for a (D:) drive.
- If the device is still not connecting, contact Knight Security support for guidance.